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Texas A&M University

Counseling & Psychological Services

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Texas A&M University

Counseling & Psychological Services

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Student Portal
  • About
    • Meet our Staff
    • What to Expect
    • Location, Hours, & Contact Info
    • CAPS Service Model & Scope of Practice
    • CAPS’ Vision/Mission
  • Services
  • Outreach
  • Suicide Awareness & Prevention
  • Professional Training
    • Doctoral Internship
    • Doctoral Practicum
    • Master’s-Level Internship
    • Social Justice in College Counseling Conference
    • Texas Supervision Symposium
  • Resources
    • Concern About a Student
    • Diversity & Inclusion
    • HelpLine
    • Response to University Tragedy
    • Self-Help
    • Distance Ed/Satellite Campuses
  • Emergency Resources

HelpLine is the after-hours mental health service for Texas A&M University founded in January of 1995 and is supervised by Counseling & Psychological Services (CAPS) at Texas A&M University. Available from 4 p.m. to 8 a.m. on weekdays and 24 hours a day on weekends when classes are in session, HelpLine provides peer support, information, crisis intervention, and referrals to students, as well as those concerned about students. The HelpLine has extensive information about a wide variety of topics and can provide you with referral information about services and programs at CAPS, other Texas A&M departments, and community agencies.

The HelpLine phone number (979-845-2700) is accessible via voice or Relay Service (V/Relay). Learn more about speech and hearing impaired access at RelayTexas.com or Telecommunications Relay Service.

HelpLine staff. Did you know? HelpLine is staffed by undergrad, grad and former students and is supervised by the professional staff at Texas A&M's Counseling & Psychological Services.

The HelpLine is staffed by undergraduate, graduate and former students. Volunteers come from a variety of majors and backgrounds. All HelpLine volunteers complete a 55‑hour interview and training process prior to working “the Line,” and they receive ongoing supervision and continuing education. Although about 80% of all HelpLine volunteers are psychology majors, students from a wide variety of majors have become excellent HelpLiners. Historically, the HelpLine has employed a widely diverse group of volunteers in addition to a half-time graduate assistant and an undergraduate program aide.

HelpLine Leadership

HelpLine Director Susan Vavra
HelpLine Graduate Assistant Sydney Stevens

Questions or concerns? Get in touch.

Texas A&M Today: "Aggies Seeking Relief From Fear, Stress and Anxiety Are Calling HelpLine"
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Counseling & Psychological Services

Student Services Building, 4th Floor
471 Houston St. | 1263 TAMU
College Station, TX 77843-1263

P: 979.845.4427
F: 979.862.4383
caps@tamu.edu

HelpLine: 979.845.2700

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