HelpLine remains operational from 4 p.m.-8 a.m. weekdays and 24 hours weekends. Call 979-845-2700 to talk about anything from anywhere. We care about your mental health and value helping you feel heard. We encourage you to talk about how you're feeling dealing with COVID-19, online classes, or anything. Call us. Talk it out. We're still here.
HelpLine is the after-hours mental health service for Texas A&M University founded in January of 1995. It provides telephone, peer support, information, crisis intervention, and referrals to students, as well as those concerned about students. The HelpLine is available from 4 p.m. to 8 a.m. weekdays and 24 hours a day on weekends when classes are in session. The HelpLine phone number (979.845.2700) is accessible via voice or Relay Service (V/Relay). Learn more about speech and hearing impaired access at RelayTexas.com or Telecommunications Relay Service. The HelpLine is supervised and run by Counseling & Psychological Services (CAPS), a department in the Division of Student Affairs at Texas A&M University.
The HelpLine is staffed by undergraduate, graduate, and former students and is supervised by the professional staff of CAPS. The HelpLine has extensive information about a wide variety of topics and can provide you with referral information about services and programs at CAPS, other Texas A&M departments, and community agencies. Volunteers come from a variety of majors and backgrounds. All HelpLine volunteers complete a 55‑hour interview and training process prior to working the line, and they receive on-going supervision and continuing education.